Doceree is the leading Global network for HCP-only programmatic messaging, reshaping how pharmaceutical brands and healthcare agencies connect with physicians. Our Award-winning platform offers unprecedented end-to-end targeting and engagement solutions, driven by cutting-edge AI-enabled proprietary technology.
We are a Series B start-up backed by top VCs: Creaegis, Eight Roads Ventures and F-Prime Capital. Our Best Place to Work certifications reflect a dynamic team of individuals driven by an unwavering passion to make a meaningful impact on the world through ground-breaking technology. We are seeking exceptional, ambitious, and multifaceted teammates ready to join us on this thrilling mission. Are you ready to be part of something extraordinary?
What You'll Do
We are looking for a dynamic, tech-savvy Sales Engineer who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/PharmaTech sectors, support the onboarding process, helping customers gain maximum value from our solutions
- Account Management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
- Onboarding & Implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
- Ongoing Client Support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
- Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
- Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
- Feedback & Reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement
Who You Are
- 5+ years of experience in a sales engineering, technical account manager, publisher ops role or similar role, with experience in the AdTech, digital media, programmatic advertising space
- Strong hands-on expertise working with top SSP platforms and publisher accounts
- Strong understanding of programmatic technology, SSPs, and the AdTech ecosystem, comfortable explaining technical concepts in clear, accessible language
- Skilled in building and nurturing client relationships, with a strong commitment to costumer success and satisfaction
- Demonstrated ability to think on your feet, solve technical issues in real time, and effectively address client concerns
- Exceptional presentation skills, with the ability to engage diverse audiences and adapt content to client needs
- Team player with ability to work collaboratively with sales, customer success, and product teams
- Adaptable and able to thrive in a dynamic, fast-paced environment
- Bachelor's degree
Benefits
- Competitive salary and bonus plan
- Stellar health care plan options for you and your family (Medical, Dental & Vision)
- 401K + 4% Matching
- Generous PTO, vacations & sick leave
- Extensive paid parental/maternity leave
- Team events
At Doceree, we know that our Company’s strength lies in the diversity of our employees. Doceree is proud to be an Equal Opportunity Employer and we provide equal employment and advancement opportunities to all individuals, regardless of their race, colour, national origin, religion, sex, parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance.
